Question 1

How quickly can you fix my cable issues?

Accepted Answer

In most cases, we can repair cable issues same-day. Our technicians carry common cable types and hardware on their trucks. For emergency situations, we offer 24/7 service and can typically arrive within 1-2 hours. Standard appointments are usually available within 24-48 hours. Cable repairs typically take 1-2 hours to complete once we arrive.

Question 2

What causes cable issues in garage doors?

Accepted Answer

Cable issues typically result from several factors: Normal wear and tear over thousands of open/close cycles, rust and corrosion especially in humid climates like ours in North Carolina, improper spring tension putting excess stress on cables, lack of regular maintenance and lubrication, or physical damage from objects striking the cables. We recommend annual inspections to catch cable wear before complete failure occurs.

Question 3

Do you offer financing for new traditional door installations?

Accepted Answer

Yes, we offer flexible financing options for new garage door installations. We work with several financing partners to provide options including 0% interest for qualified buyers, low monthly payment plans, and quick approval processes. During your free estimate, we'll discuss all available financing options and help you find a payment plan that fits your budget. Our goal is to make quality garage doors accessible to every homeowner.

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